Notify Alerts

Notify Alerts

Text or email alerts for many transactions, account alerts, maintenance changes and informational bank alerts.

Terms and Conditions

Stay on top of important information with Notify Alerts.

To ensure delivery, verify your contact information on file is current and accurate by visiting a location near you or calling 855.226.5722.

You may opt out of text alerts at any time by replying STOP to any text alert.
You may also contact us at 855.226.5722 to opt out.

Texts will come from 833.899.1912

Emails will come from [email protected]

Multiple ways to opt-In to Notify Alerts:

  • Text “RCBalerts” to 833.899.1912 to opt-in to Notify text alerts

Opting in to Notify alerts will opt you in to all the alert types listed until/if alert preferences are managed.

Standard carrier fees for data and text messaging may apply.

  • Opt-in using RCB Bank Online Banking

  • Opt-in using the RCB Bank mobile banking app

  • Enroll in Notify Alerts, Change Alert Elections or Opt Out Online

Available alerts include:

Informational Bank Alerts (Comprehensive alert excluding Marketing)

  • Product/Service Outages
  • Bank Closures due to Inclement Weather
  • General Bank Information

Transaction Alerts

  • Debit Cards Transactions
  • Electronic Deposits
  • Electronic Debits
  • Checks Cashed
  • Checks Posted
  • Deposits
  • Wire Transfers

Account Maintenance Alerts

  • Account Balance at Zero
  • Mailing Address Changes
  • Email Address Changes
  • Phone Number Changes
  • Dormant Account
  • Bad Address/Return Mail
  • Compromised Card
  • Warm Card
  • CD Renewing
  • Loan Payment Due
  • Loan Payment Past Due
  • Loan Payment Due – Processed by AFT
  • Loan Payment Due – Processed by ACH
  • Safe Deposit Box Payment Due
  • Safe Deposit Box Payment Past Due

The following instructions and screenshots are specific to RCB Bank Mobile Banking App. The steps can be similarly followed within Online Banking.

1. Click the Menu button.

2. Click the Settings tab.

Online Banking Menu

3. Click the Notify Alerts tile.

Notify Alerts Tile

4. Update your preferences in the Notification Preferences.

Notification Settings

Did you know that Tap to Pay can be another layer of protection to prevent fraud?

Tap to Pay Debit Cards

Did you know that if you utilize Apple Pay®14, Samsung Pay15 or Tap to Pay1 with your RCB Bank debit card, you have a higher chance of preventing fraud? See below for more tips and tricks on how to prevent fraud.

Mobile data fees may apply. Apple, the Apple logo, Apple Pay, Apple Watch, Face ID, iPad, iPhone, iTunes, Mac, MacBook Pro, Safari, and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries. Touch Bar is a trademark of Apple Inc.
Samsung, Samsung Pay, Galaxy S (and other device names) and Samsung Knox are trademarks or registered trademarks of Samsung Electronics Co., Ltd. Other company and product names mentioned may be trademarks of their respective owners. Screen images are simulated; actual appearance may vary. Samsung Pay is available on select Samsung devices.
The Contactless Symbol and Contactless Indicator are trademarks owned by and used with permission of EMVCo. LLC.

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