Text Banking11

Your budget's new BFF.

Also a great fraud detection tool!

Always know what’s happening with your money. Check your balance, transfer money and more!

How does Text Banking help detect fraud?

You can set customizable transactions alerts to notify you as soon as transactions happen. If you don’t recognize a transaction, call our fraud department at 877.361.0814 to stop fraudulent activity in its tracks!

Do I need a smartphone to use Text Banking?

No, all you need to use Text Banking is a phone that can send and receive text messages.

How do I sign up for Text Banking?

Use the RCB Bank mobile banking app to enroll. Download our printer-friendly flyer for instructions.

You can also stop by any RCB Bank location to enroll.

How much does Text Banking cost?11

There are no bank fees for Text Banking

Standard carrier fees for data and text messaging may apply.

Can I select the time of day I receive the Text Banking alerts?

Yes, you can choose when to receive alerts. This allows you to block out a certain timeframe you do not wish to receive alerts such as overnight while you’re sleeping.

How do I transfer money through Text Banking?

Once you sign up, ask one of our friendly Customer Service Representatives for a quick reference card or download here. This card will explain how to use Text Banking.

Do I have to use online banking to have text alerts?

No, visit your local branch and we’ll get you set up.

On December 5, we are upgrading our Online and Mobile Banking system. The Text Banking command prompts are changing as is the Text Banking phone number. The new phone number will be 226563 (BANKME) on December 5.

The new Text Banking prompts on December 5 will be:

  • BAL – to receive a list of account balances
  • HIST <account nickname> – to receive account history
  • XFER <account nickname 1> <acct nickname 2> <amount> – to transfer money from one of your RCB Bank accounts to another of your RCB Bank accounts
  • HELP – to receive website and phone number to get help with Text Banking
  • LIST – to receive a list of all available text commands (listed above)

Features

  • Available for all text-enabled phones – doesn’t have to be a smartphone
  • Customize transaction alerts
  • Receive alerts 24 hours a day or during timeframes you choose
  • Transfer money until 7 p.m.
  • Complete balance inquiries
  • Set low balance alerts
  • Wi-Fi not required

Fees 11

There are no bank fees for Text Banking

Standard carrier fees for data and text messaging may apply.

Learn more about the text commands to receive information on your enrolled accounts.

Like what you see? Get in touch to sign up today.