Arvest Caney and Vinita Acquisition

No. There will be no changes to the branch hours at this time.

No changes are needed at this time. After February 18, 2022, you must use RCB Bank checks and deposit slips. If you use a third party to order checks make sure to update to the RCB Bank routing number – 103112594 – after February 18. RCB Bank is providing your first order of checks at no cost to you for personal customers and business customers will receive a credit code to be used with the RCB Bank check vendor Deluxe.

An RCB Bank debit card will be issued prior to Friday, February 18, 2022, to replace your Arvest debit card and can be activated and PIN selected once received. Your new RCB Bank debit card will be available for purchases or cash withdrawal at 7:00 p.m. CST Friday, February 18, 2022. Your existing Arvest debit card will no longer be available for use at 8:00 p.m. CST on Friday, February 18, 2022. Please review your debit card mailing for additional details – coming soon!

• Activate your debit card and choose your PIN by calling toll-free 855-726-4885.
• See page 8 for additional debit card details.
• After activating your new RCB Bank debit card, please contact any merchants that you have recurring charges scheduled with to update your information.

No changes are needed at this time. Any new payments after February 18 must use RCB Bank routing number – 103112594. You must notify companies (that you either make payments to receive deposits from) to update their records to match your RCB Bank account information. This includes companies like your employer, utilities, Social Security, the VA, etc.

Any new wires, automatic payments or deposits after December 13 will need to use the RCB Bank routing number – 103112594.

Your access to Arvest Bill Pay within Online Banking will be available until Sunday, February 13, 2022. All bill payments and payees, including previous, will have to be setup within RCB Bank Online Banking on Monday, February 21.** Unfortunately, Arvest bill payment information was unable to be converted.

• Take note of any payees or current payments. These will not convert over and will need to be set up again.

RCB Bank Bill Pay is now available. All bill payments and payees, including previous, will have to be setup within RCB Bank Online Banking. Unfortunately, Arvest bill payment information was unable to be converted.

No. The terms and conditions of your loan(s) and/or line(s) of credit remain the same.

RCB Bank has sent a Welcome Booklet in the mail regarding any changes to your specific account(s) mid-February. Our goal is to provide an account with features and services that will benefit you. To know how your account will change with new features and functionalities, refer to pages 6-7 for personal accounts or 12-13 for business accounts in the Welcome Booklet. This booklet contains other important details about RCB Bank products and services. If you feel another product better suits your needs, stop by a location or call us.

There are no changes until your CD or IRA renews. Your current rate will remain unchanged until maturity. You will receive a renewal notice from RCB Bank if your CD or IRA renews on or after February 22.

If your Arvest account had overdraft privilege, your RCB Bank account will as well. However, your Bounce Protection limit will change to $500.

Yes.  Beginning Tuesday, February 22, 2022, you will be able to perform all transactions and have access to all RCB Bank products, services and locations. RCB Bank has over 60 locations across Oklahoma and Kansas. You can find a complete list of RCB Bank locations at RCBbank.com/Locations or on our RCB Bank Mobile Banking app.

If you choose to mail your payment, send it to:

RCB Bank Credit Administration P.O. Box 189 Claremore, OK 74018-0189

Beginning February 21, 2022,** you can make your payment by mail or in person at any RCB Bank office. Arrangements for loan payments to be automatically transferred from a deposit account will continue. If mailing a loan payment, please send to:

• RCB Bank
  Attention: Credit Department
  P.O. Box 189
  Claremore, OK 74018-0189

You can continue to direct loan and escrow questions to your local branch.

Deposits are insured separately for at least six months from February 18, 2022. This grace period gives you the opportunity to restructure your accounts, if necessary. Specific information can be found at FDIC.gov.

For additional transition support, Please call 855-226-5722 (855.BANK.RCB) or stop by your nearest location. Please share your questions with us. We want to make this transition as smooth as possible.

Questions regarding commercial loans should be addressed by your loan officer.

Your account number(s) will remain the same. A handful of accounts did have to change because of duplication; however, you have already been contacted if this affected you.

Your access to Arvest Online Banking will be unavailable beginning Friday, February 18, 2022 at 8:00 p.m. CST. As of Monday, February 21,** you may access RCB Bank Online Banking at RCBbank.com. Online Banking credentials will be mailed to you prior to Tuesday, February 22. Please reference page 11 for details on how to sign in for the first time. Businesses using Treasury Services within Online Banking will receive a separate communication with details on how to access your account for the first time.

Arvest Mobile Banking will be available until 8:00 p.m CST on Friday, February 18. Beginning Monday, February 21,** RCB Bank Mobile Banking will be available through the RCB Bank Mobile Banking app.

Download the RCB Mobile Banking app available for iPhone®, iPad® and Android™ devices using the Apple App Store® and Google Play™.