Toll tag text fraud is on the rise, targeting unsuspecting drivers across the United States. Scammers send fraudulent text messages claiming unpaid tolls and demanding immediate payment to avoid penalties. These messages often include links leading to phishing websites designed to steal personal and financial information, such as credit card details or driver’s license numbers. Authorities, including the FBI and Federal Trade Commission (FTC), have issued warnings about this deceptive practice, urging vigilance among consumers. [1] [2] [3]
The scam typically creates urgency, threatening late fees or legal consequences if payment isn’t made promptly. This tactic aims to pressure recipients into acting without verifying the legitimacy of the message. However, legitimate toll agencies like TxTag and PikePass confirm they do not use text messages for payment requests. Instead, they communicate through official channels such as email or their websites. [1] [4] [5]
To protect yourself, avoid clicking on suspicious links or sharing personal information via text. Verify any toll charges directly with your toll agency using trusted contact details. Additionally, report fraudulent texts to authorities, such as the FTC’s Report Fraud website or your local law enforcement agency. Deleting these messages after reporting is also recommended. [2] [5]
As toll scams continue to evolve, staying informed and cautious is essential. By recognizing red flags and following safety measures, you can safeguard your identity and finances against these increasingly common schemes. [1] [3] [6]
Prompt Reporting: If you feel you have fallen for a scam or suspect your accounts or identity have been compromised, report the incident immediately. RCB Bank customers can contact us at 855-226-5722 during business hours Monday – Friday 8:00 a.m. – 6:00 p.m. excluding Federal Holidays or visit the RCB Bank Security Center website for detailed information. Need to contact RCB Bank Fraud Department on the weekend? Contact us at 877-361-0814 Saturday 8:00 a.m. – 4:00 p.m. CST or Sunday 8:00 a.m. – 12:00 p.m. CST (excluding Federal Holidays).
Contact other reliable sources such as the FBI and file a complaint at ic3.gov to contribute to efforts against these fraudulent activities.
Opinions expressed above are the personal opinions of the author and meant for generic illustration purposes only. RCB Bank, Member FDIC.
Sources
[1] https://www.nbcdfw.com/news/local/txtag-toll-bill-text-scam-how-to-report/3778955/
[2] https://consumer.ftc.gov/consumer-alerts/2024/05/text-about-overdue-toll-charges-probably-scam
[3] https://consumer.ftc.gov/consumer-alerts/2025/01/got-text-about-unpaid-tolls-its-probably-scam
[6] https://www.usatoday.com/story/money/2025/03/05/toll-road-text-scam/81651486007/
